If you’re looking for the hot catch phrase for 2009, look no further than the term _Social Media Expert_ or _Social Media Marketing_.

The Internet and the Web Design Industry is a buzz with this new term. While a select few are championing themselves as leaders in the Social Media field, many predominate members of the Web Design Industry are shunning the two terms and working to create a compressive definition.

We’ve been following “Roger Kondrat’s twitter feed”:http://twitter.com/roger for the past little while as he explores the topic and has dug up some interesting links. These articles have got the proverbial hamster wheel spinning a bit for the Armadillo Team and we would like to point out two extremely important ideas (or warnings) about Social Media from articles that Roger has posted.

So have a quick look over these two tidbits of cautionary advice and insight before looking at Social Media Marketing for your business.

What _Truly_ Defines someone as a Social Media Expert?

Enrique Guiterrez’s article on “Social Media Marketing don’ts and do’s”:http://enrique-gutierrez.com/2008/11/social-media-marketing-donts-and-dos/ has a series of important points to consider when approached by a Social Media Marketer, but the most important seems to be that a _true Social Media Marketer is not just an avid user of Social Media, but someone that will be able to explain how they will utilize Social Media to get your customers engaged_.

Many so-called Social Media Experts seem to be championing their followers, links or the size of their own audience as proof of their Social Media expertise. But this is alone odes not qualify some one as a true _Social Media Expert_. Instead these so-called experts should be detailing and justifying the various campaigns they have launched, the successful reinterpretations of brands for social media they have created and the business effects on their client’s campaigns.

As Enrique puts it, an expert who champions their audience will do nothing more than create an _Echo Effect_ in regards to your product. What you need to find is someone who understands Social Media and can think out side of the box. This individual must be able to look at a product and find ways to manipulate the most popular Social Media applications or sites to increase a products brand.

They should be able to explain your audience and then dissect what sort of applications or sites that audience utilizes that you could benefit from by having a presence.

Can Your Company Take advantage of Social Media?

Our answer is a resounding *Yes!*.

We here at Armadillo Studios believe there is great potential in Social Media Marketing; especially in the undeserved Southern Albertan market.

But as pointed out on Traacker’s list of “10 simple rules to tell who you are talking to”:http://traackr.com/blog/?p=36, it takes some understanding and patience to get true value out of Social Media Marketing.

As the article mentions, Social Media Marketing should be _a relatively inexpensive_ venue for promoting your business’ services. You do not need a large budget to get involved in Social Media Marketing; instead you need time, commitment and the persistence to let it grow. Many _So-called_ Social Media Markters are championing large advertising budgets and fast ROI on their campaigns.

In reality, these campaigns are relatively inexpensive and require a little bit of time to foster to fruition.

For example a Niche Bakery could set-up a _free_ “Twitter account”:http://twitter.com/about to update clients on the specials for that week. Or create a _free_ fan page on Facebook to notify their subscribers of specials, products or even some home made recipes. The only investment the bakery truly needs to create a community is a *small amount of dedicated time to constantly update* their Twitter/Facebook accounts, *some energy* to reach out to potential clients and *a web site as a focal point* for the community. As you can see this sort of campaign is relatively inexpensive (As signing up for most Social Media Networks requires zero investment costs), but it does require time and patience to foster a loyal community.

While it seems relatively easy for a Bakery to take advantage of Social Media, what about a legal firm? Facebook, YouTube and Twitter are all great communities, but none of them necessarily fit the professional image of a Legal Firm. But a true successful Social Media Marketer will still be able to leverage other tools such as a Published Professional Article feed, LinkedIn Company page or other legal related communities to help showcase the Legal Firms Expertise.

While both examples are on different ends of the business spectrum; both campaigns require minimum monetary investment and time.

Are Social Media Campaigns Worth it?

We here at the old Armadillo Studios believe and champion Social Media and the tangible benefits that it can potentially bring to our clients. We have been working to launch integrated campaigns, but are not ready to call our selves fully-fledged Social Media Experts. We put together this little article to caution others before they get caught up in the excitement of social media and provide some information for potential clients.

If this topic interests you, please read “Aaron Roe Fulkerson”:http://www.oblogn.com/2009/02/01/social-media-expert/ list of Quantitative metrics for determining a Social Media expert or Mark Havenner’s article on “Measuring ROI of Social Media – Another Perspective”:http://seowizardry.ca/The_Wizards_Blog/measuring-roi-of-social-media-another-perspective/

Armadillo Studios is excited to announce we have now adopted “Paypal”:https://www.paypal.com as a new form of payment for all of our client transactions.

Not that this is a relatively new concept, but in effort to improve our clients bottom line and our own; we are excited to give our clients this avenue of payment. While, we will still accept the tradition methods or payment; here are some of the benefits to our clients by using Paypal.

# *Convenience and Speed* – Instead of mailing or arranging a time for a drop off, you can now pay the remainder of your invoice online through any major bank account or credit card.
# *Take Advantage of your Credit Card* – We understand that finances with small businesses or start-ups can be a rocky road, but with Paypal you can now clear your invoice instantly through your Credit Card. Even better you can use this transaction to gain some valuable Business Reward points for Travel or other expenditures.
# *Paperless Transaction* – In this green age, sometime it’s nice to do all that we can for the environment. While this won’t dramatically change the world, this is something we can do to limit the amount of Paper used in a transaction. Because Paypal is an online transaction, you will receive an email detailing the entire transaction.
# *Security* – Paypal is an “industry leader”:https://www.paypal.com/ca/cgi-bin/webscr?cmd=xpt/Merchant/popup/WaxAboutPaypal-outside and an internationally renowned client for secure transactions.

Starting February 1st, Armadillo Studios will be implementing Paypal as a new method of payment. If you would like to move forward with this form of payment for all transaction, please contact us.

Working together with Caitlin Currie (a very close friend to the company), Armadillo Studios Inc. proudly launches “Glutastic.com – A new lifestyle site about living with Celiac Disease”:http://www.glutastic.com.

Utilizing the WordPress Content Management System, we handcrafted a template for Glutastic.com. With this site, Caitlin wanted to create a little enclave on the web to provide important information about Celiac Disease and the struggles of living a Gluten-free lifestyle to the 20-30 year age bracket. The catch was she wanted to bring the information with a lighthearted and positive outlook and provide more exposure to the disease in the Calgary region.

Utilizing Veer’s wonderful “Candy Script”:http://www.veer.com/products/typedetail.aspx?image=UMT0000254 and an assortment of vibrant colors we crafted an engaging and enjoyable layout. We designed this site to catch the eye while balancing the fine line between bright and intrusive.

In addition, to the engaging layout, we also included some helpful plug-ins to increase WordPress’ usability and to also increase the interaction with the site. We included an advanced Rich Text-Editor to allow for better control of the layout for the posts. We also incorporated social networking links, which allow readers to share their favorite Glutastic articles to their favorite social networking site.

So we encourage you to check in with “Glutastic.com”:http://www.glutastic.com and learn a little about the struggles and joys of life with a gluten allergy.

One of the first projects Armadillo Studios launched was for the Corporate Entertainment site “Empower Entertainment”:http://www.empowerentertainment.com. Almost two years later we are proud to launch our second project for Emil Nath.

With that we proud to release “EmilNath.com”:http://www.emilnath.com – The new home for Corporate Entertainer and illusionist Emil Nath.

This new corporate web site incorporates the floral design elements from the original Empower Entertainment web site, with personal headshot of Emil and Veer’s wonderful “DF Egret”:http://www.veer.com/products/typedetail.aspx?image=DET0000191&WT.ac=home.081001.1.txt_img.luxury font to create a enticing atmosphere.

Our goal with this design was to provide a minimalist web site, which would focus on Emil as a performer while also providing potential clients a glimpse into his unique performance. We feel the subtleties of the fonts and layouts combine to really showcase his professionalism and his unique performance.

Welcome to the final installment of our “Shopping for a Web Site? Series”:http://blog.armadillostudios.ca/article/shopping-for-a-web-site-part-1.

This week, we’re finally getting down to the quantitative issues of Web Site building. We’re going to be talking about potential time lines for building Web Sites and also ‘other’ costs associated with building a Web Site.

So let’s get started.

5. How Long Does it take to Build a Web Site? I Need Mine Up Tomorrow!

Again, we’re going to be very vague with our answer, but on average it’s going to take a few weeks or a couple of months to go live with a web site.

We understand your outrage at the moment, but hear us out.

The reason the process takes so long is two fold.

First, _web design_ is a complex art. Building a web site is never as simple as _I need five pages and I want it to be green_. The smallest error or set of changes can take hours of troubleshooting to resolve. The layout design process alone takes hours. There are dozens of aspects that need to be considered with every design decision. Far more than you’ll probably expect. Things like font size, the color of links, and compatibility with older browsers.

Secondly, a good designer will include their client’s opinions and suggestions into the design process. This whole process of feedback, drafts, alterations and meetings unfortunately takes time. Not that it is anyone’s fault; setting up meetings, writing content, making revisions are all time consuming activities.

We suggest that when you start the process of looking to build a web site keep these two items in mind. It will greatly help with the process and also allow for a good working relationship with your web designer.

Just understand that the entire process takes time and that being prepared before hand will speed things up.

*Armadillo Tip*: _Some companies will have a RFP (Request For Proposal) that will provide you with an idea of the information and questions that your web designer will need to get started. It’s a good idea to use this tool before your first meeting._

_If you want to get an idea of what a designer may ask you feel free to “download and use our RFP”:http://blog.armadillostudios.ca/file_download/7. It will provide a basic understanding of the types of questions a web designer/studio is going to ask you._

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6. What Other Costs Should I Plan For?

There are four major costs associated with a building a web site.

1) Web Domain Registration. _$10-15 per year per address_
2) Web Hosting _$100-$250 a year for basic packages_
3) Web Site Development and Design _See our first tip in “part 1”:http://blog.armadillostudios.ca/article/shopping-for-a-web-site-part-1 for more info_
4) Stock images, extra fonts and potentially copywriting services.

Now, some studios and some designers include registration and hosting in their initial set-up fees. While smaller ones, like Armadillo Studios, do not.

The reason for this is that Web Hosting is a completely different animal that straight Web Design. So, many smaller companies will stay away from this venture. Web Hosting involves far more technical, security and database support than most companies are willing to take on.

In our experience we highly recommend two companies for all your hosting and domain registration needs:

1) “Domainsatcost.ca”:http://www.domainsatcost.ca for Canadian and General Domain registration.
2) “Dreamhost.com”:http://www.dreamhost.com/rewards.cgi?conturner for all Web Site hosting. (Plus Dreamhost includes “free customized Gmail support”:)

You might also need to be aware of the potential cost of *Stock Photography*, *Custom Fonts* or even the services of a *Copywriter*.

Now, we understand that these are costs which most people won’t even think about, but they are critical to the entire process. If you want to make your web site standout above your competition, you will need to use all the tools at your disposable. That includes the best fonts and the best images.

A perfect font or a perfect photo that encompasses the vibrancy of your business will push your web site into a different stratosphere. Unfortunately, most designers will only have a limited collection of fonts and photos at their disposal. So they might have to add an additional cost for purchasing a font for your web site. In addition, that perfect photo might have to come from a stock photography company (i.e. Veer.com or Istockphotos.com) while these costs are some what unexpected, using these images will cost far less than hiring a professional photographer to capture that exact same image.

The final cost that might appear during the process is the services of a Copywriter.

Copywriters are professional writers that provide custom content for your site. While we all would love to believe we can eloquently write our own content, sometimes your content is better left for the professionals. In those instances a Copywriter is the best solution.

*Armadillo Tip*: _Copywriters are a good investment._

_Hiring a Copywriter will save you valuable man hours and it will give you that extra bit of professionalism. In our experience, for every page of text a client needs, they will probably spend 5-6 hours writing and editing. On the other hand a Copywriter will be able to churn out the same (if not better) content in a quarter of the time. While the cost might be a little more than you expect, the stress and time savings are far greater._

… And with that we conclude our three part *Shopping For a Web Site Series*. We hope you’ve enjoyed our tips. If you have further questions feel free to contact us. We would love to hear some feedback and even ideas for future articles.

Contact us at info@armadillostudios.ca if you have any questions.

Cheers,

The Armadillo Team.